Last updated: 5 October 2026
Welcome to mutedcare.in. These Terms & Conditions govern your access to and use of the MUTED website. Malu & Co. (“Malu & Co.”, “we”, “us” or “our”) operates the MUTED brand and this website.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About MUTED
MUTED is a hair-care brand operated by Malu & Co.
This website provides general information about MUTED products, their intended use, hair care and related topics.
The information provided on this website is intended for general informational purposes and should not be considered professional medical, dermatological or other healthcare advice.
2. Product Information
We make reasonable efforts to ensure that the information displayed on this website is accurate and up to date.However, product images, colours, packaging, appearance and other visual elements may vary slightly from the actual product.
Product information provided on this website should not be considered medical advice or a guarantee of a particular result.Individual results may vary depending on factors such as hair type, scalp condition, usage, environment and other individual factors.
MUTED does not guarantee that any product will produce a particular result for every individual.
3. Product Availability and Purchases
MUTED products may be made available for purchase through third-party platforms such as Amazon.
When you purchase a MUTED product through a third-party platform, the purchase is subject to that platform’s applicable terms and conditions, payment policies, shipping policies, return and refund policies, and other applicable policies.
Malu & Co. does not control the operation, availability, payment processing, delivery, return or refund policies of third-party platforms.
Any transaction completed through a third-party platform is governed by the terms applicable to that transaction and platform.
4. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use of this website by others.
You must not:
- Use the website for any unlawful, fraudulent or unauthorized purpose.
- Attempt to gain unauthorized access to the website, its systems or related services.
- Interfere with the security, operation or functionality of the website.
- Introduce or transmit malicious code, viruses or other harmful material.
- Copy, reproduce, modify, distribute or misuse website content without permission.
- Use website content for commercial purposes without prior written permission.
5. Intellectual Property
All content on this website, including the MUTED name and logo, text, product descriptions, graphics, images, photographs, designs and other materials, is owned by or licensed to Malu & Co. or MUTED unless otherwise stated.
The MUTED name, logo and other brand elements may not be reproduced, modified, distributed or commercially used without prior written permission.
You may view and use the website and its content for personal and non-commercial informational purposes only.
6. Feedback and Communications
If you voluntarily provide feedback, suggestions, comments, questions or other communications to MUTED, you agree that we may use such feedback to understand customer needs and improve our products, website, services and business activities.
We will handle any personal information contained in such communications in accordance with our Privacy Policy.
Providing feedback does not transfer ownership of your personal information to MUTED beyond what is reasonably necessary to handle and use the feedback for the purposes described above.
7. Third-Party Links
This website may contain links to third-party websites or services, including platforms where MUTED products may be purchased.These links are provided for convenience and informational purposes.
Malu & Co. does not control or guarantee the content, availability, security, accuracy or policies of third-party websites. Your use of third-party websites is subject to their respective terms, conditions and privacy policies.
8. Website Availability
We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors. We may modify, update, suspend or discontinue any part of the website or its content when reasonably necessary.
We may also make changes to website content, product information or features without prior notice.
9. Disclaimer and Limitation of Liability
The information provided on this website is provided for general informational purposes.
To the extent permitted by applicable law, Malu & Co. and MUTED will not be responsible for losses or damages arising from:
- your inability to access or use the website;
- reliance on information provided on the website;
- errors, omissions or temporary unavailability of website content;
- your use of third-party websites or services; or
- transactions carried out through third-party platforms.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
10. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our website, products, business practices or applicable legal and regulatory requirements.
Any updated version will be published on this page with a revised “Last updated” date. Your continued use of the website after an updated version is published constitutes your acceptance of the updated Terms & Conditions.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising from or relating to the use of this website shall be subject to the applicable laws and jurisdiction of India.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Malu & Co.
Brand: MUTED
Website: mutedcare.in
Email: care@mutedcare.in