Last updated: 8 August 2026
MUTED (“MUTED”, “we”, “us” or “our”) is an informational website created to provide information about MUTED products, hair care and the brand. This Privacy Policy explains how we handle information when you visit or interact with mutedcare.in.
We do not currently sell products or process payments directly through this website. Products are sold through external platforms such as Amazon.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We May Collect
We may receive personal information when you voluntarily provide it to us, such as when you contact us by email.
- Contact information, such as your name, email address and phone number when you voluntarily provide them through our website.
- Enquiry information, including information you provide when contacting us about MUTED products, feedback or other questions.
- Technical information, which may be processed automatically by website hosting, security, analytics or similar services used to operate and protect the website.
We do not ask you to provide personal information unless it is reasonably necessary for the purpose for which it is collected. When you voluntarily contact us, we use the information you provide to respond to your enquiry, feedback or product-related question.
2. How We Use Your Information
We may use information we collect to:
- Respond to your enquiries and requests.
- Provide information about MUTED products and services.
- Improve our website, products and customer experience.
- Maintain website security and prevent misuse.
- Understand website usage and performance where analytics are used.
- Comply with applicable legal and regulatory requirements.
We will use personal information only for legitimate purposes connected with our website and business activities.
3. Cookies and Similar Technologies
Our website may use cookies or similar technologies that help the website function properly, remember preferences, understand website usage or improve performance.
Some cookies may be placed by third-party services used on our website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. Third-Party Links and Services
Our website may contain links to third-party websites or services, including links to purchase MUTED products through external platforms such as Amazon.
When you follow a third-party link, you leave the MUTED website and become subject to that third party’s privacy policy and terms.
MUTED does not control how third-party websites collect or use information. We recommend reviewing their respective privacy policies before providing personal information.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with service providers or other third parties where reasonably necessary to operate our website, provide requested services, maintain security, comply with legal obligations, or perform legitimate business functions.
We expect third parties handling information on our behalf to use it only for the relevant purpose and to maintain appropriate safeguards.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss or disclosure.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, resolve enquiries, maintain business records, comply with legal obligations, or protect our legitimate interests.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements
8. Your Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to request access to, correction of, or deletion of personal information and to withdraw consent where processing is based on consent.
You may contact us using the details below to make a privacy-related request.
Where consent is used as the basis for processing, we will provide an appropriate mechanism for withdrawing consent.
9. Children’s Privacy
Our website is intended for a general audience and is not specifically directed at children.
We do not knowingly request or collect personal information from children for purposes that are not permitted under applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
MUTED
Website: mutedcare.in
Email: care@mutedcare.in